The Customer Feedback Boilerplate

Get feedback ➜ Figure out what to build, what to fix, what to market ➜ Grow your SaaS

Talk to your customers!

Sure, but when you’re running a SaaS, your customers sign up by themselves, learn how to use your product on their own, and only reach out if they need help or support.

And if you’re looking for feedback, you have to ask. But how?

That’s what’s in the customer feedback boilerplate: questions to ask, email templates, and scripts to get you started with:

• Customer Discovery
• Jobs To Be Done
• Testimonials
• Feature Requests
• Churned Users
• and more...